New Way Plumbing
With over 18 years of plumbing and gas experience in the West Australian building industry, there is no job too big or small that we cannot fix or solve for you as efficiently as possible.
Don’t take our word for it..
I first found out that my water heater was not working on a Friday evening, upon returning home after a trip to Malaysia. I got the Chromagen contact from my builder as the heater was installed as part of the house package. Upon contacting the HQ, Chromagen put in in touch with New Way Plumbing in WA as their local representative. Mark from New Way had received the Job Request and he sent me an sms, all of this was in a day. I called him back and explained my situation. Mark went above and beyond the call of duty by getting me to make a video of the problem, to save him coming out and charging me 180 dollars or so. So I opened the cover of the the water heater, saw the issue was a leak in the heat exchanger, took pictures and a video, and uploaded this to Chromagen. Mark was very clear in his instructions. He even guided me to email them, and gave me the name of the person in charge, and her email. I sent the email immediately and the next day followed up with a call to Chromagen HQ. They promptly issued a Job Order for Mark to come and replace my entire gas hot water heater. He initially believed he had a spare unit with him, but he called me to verify the capacity. It was 20 liters per minute, and not the same as the unit he had. He sent his team to the warehouse the same day to pick up the correct model. I was amazed and surprised how fast it was done, I even told Mark it could be done the next day, but he was insistent to get it done on the same day. His technician arrived with the correct model hot water heater at 130pm, exactly the time Mark told me he would come. And hey presto, within 3 hours, I had a brand new hot water system, with a new 10 year warranty on the heat exchanger. I just had to pay the labour and installation cost, which I accept as fair. I could not be happier with Chromagen and New Way. They are professional to deal with. It is a joy to see that they take their commitment to get the job done, in as short a time as possible. This was invaluable, as I had been showering in a neighbours house since the Friday, and the new heater was installed on the 4th of October (Tuesday). Thanks a lot. Nash Bhullar.
Greg is a very nice guy, responsive to queries and professional. Our company engaged him to carry ouy big subdivision development on sewer and water services pre-lay. Greg assisted to coordinate the work with electrician and Atco gas. All work was carried out professionally. We would like to continue to work with him.
New way by name. However old fashion service. Quality outfit from the first communication till the end of the job. Fully explained and investigated why my hot water wasn't working and the diagnosis was spot on. The plumber Greg sent out to our premises was just as professional as Greg. I can not rate this company high enough and highly recommend New Way Plumbing and Gas. Many Thanks Greg and Ethan
Fantastic service. I’m a return customer and always find that these guys go out off their way to do everything they can to help you. Highly recommend Greg and his team.
Friendly team and professional job
Greg and the team provided a great plumbing service for our major renovation. Highly recommended.
Awesome timely service, friendly staff, best advice and great quality products used. I am a returning customer & HIGHLY RECOMMEND New Way Plumbing & Gas
Used NewWay Plumbing & Gas as part of laundry renovations. Excellent service and quality workmanship. Highly recommended.
Always on time and great work ethic
Highly recommend the services of New away Plumbing very professional excellent quality and honest team of experts
I've engaged New Way Plumbing & Gas to do various jobs. Their services have always been very reliable and excellent. I highly recommend them to anyone looking for plumbing services.
I highly recommend New Way plumbing and gas. Greg was easy to communicate with, very fair with pricing and went above and beyond to research and investigate my complex job requirements. I will definitely be using New Way again in the future.
Our guest loo blocked up over the Australia Day long weekend, causing a mess in the adjoining bathroom, and we needed it fixed that week. Being a long weekend, we were afraid that having it fixed would come at a premium, but Greg truly listened to us and was sympathetic to our plight. He was very professional and good at explaining the possible sources of the problem and what each would cost to fix. We set an appointment and Greg arrived on time and was friendly and polite. He assessed our problem and he was honest and forthright; he didn’t try to sell us on anything outside of what needed to be done and went out of his way to honour the price we had agreed on, even after the problem required additional equipment and time. His work is tidy and professional (he even relayed our paving after having to lift it up). My husband and I are very pleased with all aspects of the work done for us by Greg and his team from New Way Plumbing. We were first-time customers, but will definitely call Greg if we have any plumbing jobs in future! A truly positive experience, the service offered by New Way Plumbing is cost-effective, fast, courteous.
Good service including after market service
Greg and the new way team have finished multiple job for me now all at a amazing standard, prompt and reliable. Can highly recommend !!
We have been engaging Greg numerous time for plumbing services and are very happy with his works. He is honest and his service is prompt and reliable. We will certainly recommend any other to engage his service.
I have used New Way Plumbing on several occasions for different applications. Their workmanship is excellent and are very punctual. Great rates and completion of jobs on time every time. I would certainly use New Way again in the future and would highly recommend them.
I have used NewWay Plumbing for over 5 years for plumbing maintenance at my house in addition to two investment properties I manage, I have found Greg and his team to provide sound advice matched with quality workmanship at a fair price. I would recommend NewWay Plumbing to anyone looking for plumbing services
I have used New Way Plumbing and Gas a number of times and have always found them to deliver an excellent quality of service. They were always reliable, prompt, helpful and polite. I would certainly recommend their services to anyone.
Greg and his team did all the gas/plumbing work on my new build and existing home.Great work and communication with a fair price to boot.I would recommend using New way to friends.
I've used New Way Plumbing & Gas on multiple occasions, for jobs ranging from a complete replacement of an old sewer line to instalment of a new hot water system. The plumber turns up on time, every time, and every job has been completed professionally to a very high standard. These guys are fantastic. Highly recommended.
Greg and his team have done both renovations and new builds for us. They have always been completed to high standard at an affordable price.
New way plumbing was part of my house construction team ( plumbing contractor) and did a fantastic job there.
Most honest Tradesman I have ever used/met. Gave us several options and quality advice and workmanship. Forth time we have used Greg
Have used new way twice. Leaking dishwasher and to do the compliance cert on and RV. Very fast prompt service. Was super happy both times
Greg and his team are a top notched plumbing team and I would recommend them highly for all your plumbing requirements
I used new way for my owner build project from start to finish very reliable and professional highly recommend
Professional and reliable plumbers. Attention to detail is A1.
I have worked with New Way Plumbing and gas on many projects and in my opinion they are one of Perth’s premier companies. From start to finish they have great communication and will finish a job as strongly as they started it. I highly recommend them for all you plumbing and gas projects.
Have had new way plumbing out a few times for different plumbing and gas jobs. Will use this company again. I do recommend.
Have used this company on numerous occasions and have no hesitation in highly recommending . Punctual , reliable , high quality workmanship along with competitive pricing . Very pleased with all work performed by New Way Plumbing and Gas .
I used New Way Plumbing and Gas for bathroom renovation and then later for a new hot water system. Both times I used them they delivered a professional service and done a great job on time. Very happy.
Here are a few of many projects we have completed for our customers. We provide a professional service which includes consultation, free estimate, design, supply of materials and installation.
We here at New Way Plumbing know in today’s world things are getting tough, just to make ends meet. So delivering service at an affordable price is what we aim to bring to our customers.
Over 18 Years Experience
We combine quality workmanship, superior knowledge and low prices to provide you with service unmatched by our competitors.
We have the experience, personnel, and resources to make the project run smoothly. We can ensure a job is done on time.
Work with us involves a carefully planned series of steps, centred around a schedule we stick to a daily communication.